Reference

Privacy Policy for Your Account

Your wallet receipts from DANA, OVO, GoPay and QRIS, your session records for Baccarat or Wild Bandito, and your device security checks are handled under this Privacy Policy.

Account data useDANA and QRIS recordsDevice security checksSupport contact path
berkathoki Privacy Policy for Your Account
CONTACT PATHS

Reach Us About Privacy Requests

A privacy question should reach the right desk without sending your account story through several replies. We keep privacy requests separate from general lobby chat, then connect them to your profile only after you confirm account ownership. Have your mobile number, last payment rail and the date of the issue ready so we can find the record faster.

Team online

Live Chat

Use the chat button after login from 09:00 to 01:00 WIB. Ask for privacy help, then confirm your mobile number and recent DANA, OVO, GoPay or QRIS activity before we discuss account records.

Privacy Email

Send privacy questions to [email protected] with your account name, registered mobile number and the record you want checked. We reply with the next verification step before changing or sharing any account data.

Account Ticket

Open Account > Help > Privacy Request to create a ticket while signed in. This path attaches your profile ID, device type and request time so our team can trace the issue without asking twice.

PRIVACY CONTROLS

Data Controls Around Baccarat Sessions

We handle privacy as part of daily account operations, not as a separate promise on paper.

Account Creation

When you open an account, we collect your mobile number, login name and password setting.

Payment Records

Wallet records show the payment rail, time, reference code and amount linked to your account.

Device Signals

Our login checks may note browser type, IP range, device model and session time.

Cookies

Cookies help remember login status, language choice and security steps for games such as Baccarat, Crash Games and Bingo.

Record Changes

If your mobile number, wallet label or profile detail is wrong, contact us through chat, email or Account > Help.

Retention Checks

We keep records while they are needed for account service, wallet reconciliation, dispute handling and legal duties.

Privacy Policy Questions Before You Join

Before you share a mobile number or connect a wallet, you may want clear answers on what happens next. These questions cover the privacy points we are asked most often: account data, payment records, cookies, device checks, record changes and how to reach us when something looks wrong.

We collect your login name, mobile number, password setting, device signal and basic profile details needed to run your account. If you add DANA, OVO, GoPay or QRIS, we store the wallet label for matching.

We keep payment rail, time, amount and reference data so deposits and payout requests can be matched to the right profile. Those records also help us answer wallet privacy questions without exposing another account.

Yes. Contact live chat, [email protected] or Account > Help > Privacy Request. We verify your mobile number and recent account activity before changing details such as wallet labels or profile contact data.

Cookies help keep your session active, remember language choice and support security checks across game areas. They do not replace account verification, and clearing them may trigger a fresh login check on your next visit.

We compare login time, device type, IP range and active session data. If access looks different, we may ask for confirmation through your registered mobile number before showing wallet records or changing profile details.

We keep records while needed for account service, wallet reconciliation, dispute handling and legal duties. After that need ends, we remove the record or reduce its link to your direct account profile.

Use live chat from 09:00 to 01:00 WIB, email [email protected], or open Account > Help > Privacy Request. Include your registered mobile number and the specific record you want us to check.